Lake Charles Garage Door Repair ("we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, and protect your information when you interact with our website, forms, phone systems, or messaging services.

Information We Collect

We may collect the following information when you contact us or use our services:

• Name
• Phone number
• Email address
• Service address and property details (garage door type, brand, age, issue description)
• Messages, calls, and SMS communications
• Appointment and service-related information

How We Use Your Information

Information collected is used only to:

• Schedule and manage service appointments
• Provide garage door repair, replacement, and related services
• Communicate via phone calls and SMS, including appointment confirmations, reminders, service updates, estimates, and follow-ups
• Respond to inquiries and customer support requests
• Maintain accurate service and business records

SMS and Phone Communication

By (1) providing your phone number and (2) providing consent through the appropriate form, you consent to receive calls and text messages from Lake Charles Garage Door Repair related to:

• Appointment confirmations
• Appointment reminders
• Service updates
• Estimates and follow-ups

Message frequency varies based on your interaction. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP. For help, reply HELP or contact us directly.

Consent to receive text messages is not a condition of purchase.

Mobile Information and Data Use

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors in support services, such as customer service or systems required to deliver phone calls and text messages, is permitted.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any parties, excluding aggregators and providers of the text message services.

Information Handling

We do not sell personal information. Customer information is used solely for operating and supporting Lake Charles Garage Door Repair and providing requested services.

If disclosure is required to comply with legal obligations, it will be limited to what is legally necessary.

Data Security

We take reasonable administrative and technical measures to protect information collected. While no method of transmission over the internet or phone networks is completely secure, safeguards are in place to reduce unauthorized access.

Your Rights

You may request to:

• Access your information
• Correct inaccurate information
• Opt out of communications

To make a request, contact us directly using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy at any time. Updates will be posted on our website with a revised effective date.

Contact Information

Lake Charles Garage Door Repair
Phone:
Email: [email protected]